---
title: "Help Center and Setup Guides | Lighthouse Local"
description: "Setup guides for Lighthouse Local customers: allow the audit crawler through a firewall or security plugin, plus crawler reference docs."
source: "https://www.lighthouselocal.ai/help"
---

[Home](https://www.lighthouselocal.ai/) / Help

# How can we help?

Setup guides for whoever manages your website.

## Website Health

- [Allow our crawler through your firewall Your audit was blocked by a firewall. Allow the LighthouseLocalBot user-agent in Cloudflare, Wordfence, your host, or your own server, step by step. Updated Sep 24, 2026 • 6 min read ](https://www.lighthouselocal.ai/help/allow-our-crawler)

## Reference

- [LighthouseLocal Bot documentation User-agent strings, what the crawler fetches, robots.txt rules, and how to verify a request. ](https://www.lighthouselocal.ai/bot)

## Contact support

Email us with your site URL and the message you see in the app.

[support@rhetor.ai ](mailto:support@rhetor.ai)

---

Managing sites for clients? Say which client and site so we can look at the right audit.

## Sitemap

- [Markdown sitemap](https://www.lighthouselocal.ai/sitemap.md)